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Unblur image files online with AI. Fix blurry photos in seconds, with faces kept true to life.

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Privacy Policy

How Image Unblur handles your account, your photos, and payment information

2026/09/26

Introduction

Welcome to Image Unblur ("we", "us", or "our"). This Privacy Policy explains what information we handle when you visit our website and use our tool to unblur images, why we need it, and the choices you have.

Information We Collect

Account Information

When you sign up with email, Google, or GitHub, we receive your name, email address, and profile picture if your provider shares one. We use this to create your account, let you sign in, and send account emails such as email verification and password resets.

Images You Upload and Results

To unblur an image, we need to receive it. When you start a job, your photo is uploaded to private cloud storage linked to your account. It is then sent to our AI processing provider, which runs the Basic or Pro model and returns the result. The result is also stored privately so you can view and download it.

  • Your images are never published or shown to other users.
  • Preview and download links are signed and expire within minutes.
  • We do not use your images to train AI models.
  • We record technical details about each job, such as file size, dimensions, the model you chose, status, and the credits charged or returned.

Before you sign in or top up credits, the tool may keep a copy of the image you selected in your own browser for up to one hour, so it is still there when you come back. This copy stays on your device.

Payment and Credit Information

Payments are handled by our payment processor (Stripe or Creem). We never see or store your full card number. We keep records of your purchases, subscription status, and credit balance and history so we can deliver what you paid for and answer billing questions.

Messages You Send Us

If you contact us, we receive the information you include, such as your name, email address, and message.

Website Usage and Cookies

Our hosting and security services process technical data such as your IP address, browser, device, requested pages, and errors. When enabled, we use Microsoft Clarity to understand how visitors use the site, including clicks, scrolling, and session replays. See our Cookie Policy for details.

How We Use Information

We use information to:

  • Run the unblur image service and deliver your results
  • Manage your account, credits, and payments
  • Refund credits automatically when a job fails
  • Respond to support requests
  • Protect the service from abuse, fraud, and security threats
  • Understand how the website is used and improve it

Service Providers

We share information only with providers that help us run the service, and only as much as they need:

  • Cloud hosting and storage for the website, your uploads, and results
  • AI processing (fal.ai) to run the models that unblur your images
  • Payments (Stripe or Creem) to process purchases and subscriptions
  • Email delivery to send account and support emails
  • Sign-in providers (Google, GitHub) if you choose to use them
  • Analytics (Microsoft Clarity) when enabled

We may also disclose information when required by law or to address fraud or security incidents. We do not sell your personal information.

Retention and Deletion

We keep your account information while your account is active. Uploaded images and results are currently kept in private storage so you can return to your latest result and download it again; we do not run automatic deletion at this time. If you want specific images or all of your data deleted, contact us through the Contact page and we will handle the request. Payment records may be kept longer when the law requires it.

Security

We use private storage, signed links that expire quickly, and access controls to protect your data. No online service can guarantee absolute security, but we work to keep your information safe.

Your Choices and Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain uses. To make a request, use the Contact page. You can also block or delete cookies in your browser settings.

Children's Privacy

Image Unblur is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, please contact us so we can remove it.

Changes to This Policy

We may update this policy as the service changes. The date at the top of this page shows the latest revision.

Contact Us

If you have questions about this Privacy Policy or your data, please reach us through our Contact page.